Shipping & Delivery Information


Here at Fragrance Liaison we want to keep it as simple as possible, we don't want a headache, you don't want a headache, and we all want it to be just about the fragrance! So with this in mind here are the details...


Service Level Aims - We will endeavour (workload permitting) to service all orders received by 12 midday on the same day. Please do bear in mind the occasional Bank Holiday that creeps up on us all! 


United Kingdom - FREE UK delivery is available on all orders of £50.00 and above, exclusive of discounts, via Royal Mail 48 TRACKED.

We offer shipping via the following UK services, simply choose the service you prefer. Estimated Royal Mail delivery times are noted below but please bear in mind public holidays and weekends when placing your order:-

Royal Mail 2nd Class at £2.99 per parcel. aimed for delivery 2-3 working days, no tracking available. (please be aware that this is the default setting at checkout and that tracking is not possible with this option. if your order is above £50 in value you will instead be provided with our free postal option noted below)

FREE Royal Mail 48 TRACKED - for orders ABOVE £50.00, aimed for delivery 2-3 working days

Royal Mail 1st Class at £3.69 per parcel, aimed for delivery 1-2 working days, no tracking available.

Royal Mail 24 TRACKED at £4.15 per parcel, aimed for delivery 1-2 working days.

Royal Mail 48 TRACKED at £3.45 per parcel, aimed for delivery 2-3 working days.

Royal Mail 48 TRACKED & SIGNED at £4.65 per parcel, aimed for delivery 2-3 working days.

Royal Mail next working day, guaranteed by 1pm TRACKED & SIGNED at £9.55 per parcel.


EuropeThank you for your patience whilst we have looked into different options for sending to Europe.  We hope that we have found a workable option but in the same instance we ask for your patience as we monitor our choices and revise where needed - thank you!

Royal Mail International Tracked / Tracked Courier (dependant upon parcel size and weight) at £15.95 per parcel.


Please note - we will endeavour to fulfil and despatch all orders received before 12 midday on the same day, however at times of high order throughput this may not be possible.

Please note - If your order hasn't arrived within 10 working days from the date that you are notified of despatch please let us know by emailing here, tell us your order number and we will investigate.  Needless to say, if we are aware of any possible delays we will let you know.

Simply choose your preferred option when placing your order. If you have a particular need for a different delivery service please do get in touch by phone or email here - and we will be happy to help!


PLEASE NOTE - We have temporarily suspended postal services outside of the UK whilst we assess the various courier and postal options on offer.  Please be assured that once we have made decisions as to the best route forward we will reintroduce the services.  Thanks so much for your patience and understanding.